Frequently Asked Questions

Guiltless is an AI-powered grocery and nutrition app that helps you shop smarter and eat healthier. Scan or search a product to see its GCR Score (Guiltless Certified Rating), filter products by diet type, allergies, calories and macros, when supported, and track what you eat. From the cart, order on-demand, where available.

No, Guiltless is not a food manufacturer. We provide data-driven health insights about food items created by other brands.

We source nutritional data from product labels, public databases, and user-submitted content that is reviewed for accuracy.

Use the 'Contact Us' feature in the app to submit any corrections. We rely on community contributions to improve our database.

If you scan a product that is not available in the app, it will prompt you to "Add the Product" by taking a picture of the front, back, and barcode of product. All submissions go through a review process.

The best way to contact support is through the in-app contact form under 'profile' section. It sends us important metadata like your device type and app version. Helpful Tip: Attach screenshots or video recordings for faster diagnosis.

Use our contact form at https://guiltless.ai/contact and include: Device info, App version, and Details of the issue.

Double-check that you submitted full information. Incomplete tickets may not route properly. You can also reply directly to any automated response.

You can start an order in Guiltless and finish it with a third-party service. Tap 'Add to Cart' on the product page, then tap the order button at the bottom of the cart. From the cart, order on-demand, where available. Checkout and payment happen outside the Guiltless app.

Ordering from the cart isn't available everywhere yet. Where it isn't, you can still share your list from the cart and shop in store.

Yes. We comply with strict data privacy policies. Your information is encrypted and not sold to third parties.

Apple Health integration or Google Fit integration is currently not available but planned for a future update.

You can delete your account by going to Profile → Settings → Delete Account in the app. All personal data including your profile, food logs, health preferences, and uploaded images will be permanently removed within 30 days.Learn more →

Guiltless is currently in beta, available on TestFlight for iOS and Google Play external testing for Android.

Our product data is built around grocery products sold in the U.S., so some items sold elsewhere may not be in the app.

Try scanning the barcode again or use the 'Add Product' option. Community-submitted items go through a verification process.

Tap the barcode icon at the bottom menu and use your camera to scan the product label.

The GCR Score is Guiltless's 0-100 product rating designed to help consumers compare grocery products using multiple factors, including nutritional quality, ingredients/additives, degree of processing and organic status where applicable. Higher scores generally indicate a product aligns more favorably with the factors used in the GCR methodology.

First build your shopping list cart by tapping the yellow circle (+) icon on homepage or aisle view to add items to cart or click the 'Add to Cart' button on bottom of product pages. Items will immediately be added to your grocery cart. In your cart view screen select the items you want to go buy in store, and rather than ordering from the cart, click the share icon on top right corner to send the shopping list to yourself else via text, WhatsApp, or email. Alternatively, you can 'favorite' items in the app and 'create a collection' for your weekly shopping list.

First build your cart: tap the yellow circle (+) icon on the homepage or aisle view, or tap 'Add to Cart' at the bottom of a product page. In the cart view, select the items you want to order and tap the order button at the bottom of the screen. It takes you to a third-party service to finish checkout. From the cart, order on-demand, where available.

Navigate to the tracker part on button action bar, set up tracker if not done already, then (+) food icon or (+) exercise icon to log: food and exercise. Or can add food directly from a product or recipe page by selecting 'Add to Tracker' on bottom.

Coming soon. You'll be able to enable permissions when prompted in future updates.

Yes. Creating an account allows you to save preferences, track progress, and sync across devices.